Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Mystique Chimes use of personal information that you may submit to Mystique Chimes through this Web site is governed by the Mystique Chimes Privacy Policy.



  • Shipping & Delivery
  •  

    All items are sent via Australia Post within 1 - 2 days of receiving payment.  In most cases delivery time is 2 - 4 days to major centres, but some delays can be expected to some areas of W.A. and residents in remote areas. 

     



  • Return Policy
  •  

    We take great care to ensure all items are packed well for posting to eliminate the risk of being damaged.  In the unlikely event an item arrives danaged due to rough handling in the Post, we will in most cases exchange the item, as long as contact is made immediately upon receipt of your item/s.

    If an item is found to be faulty or defective, we will accept returns up to seven (7) days after delivery of your item.  Please contact us immediately so we can discuss options for either supplying a replacement or issuing a refund.


    Payment

    Paypal is our preferred payment method.  We also accept direct Bank Deposit.  Please contact us for direct deposit Bank Account details after you have made your selection/s on our site.